Become a Care Professional >> Client Care Coordinator
Client Care Coordinator
This opening is closed and is no longer accepting applications
Description

Home Instead of Milford, IA is a home care company with a mission to change the way the world ages by providing high quality services to the aging community.
 

We are currently seeking an experienced, motivated Client Care Coordinator to support families in the communities we serve and deliver a superior level of client care. The Home Care Consultant is a key point of contact for clients and referral sources in our six-county area. In this position, you will speak to prospective clients and their families to educate them about our services, conduct in home assessments and perform on going care management and communication with clients to assure high quality services.
 

What’s in it for YOU......??? 

  • Competitive Pay 

  • Paid Time Off 

  • 401 (K) -with up to a 3% employer matching 

  • Paid Onboarding and Training 

  • Outstanding support from committed office staff 

  • Leadership Opportunities 

The number ONE reason this is for YOU......Work one-on-one with seniors to enhance their quality of life and build lasting relationships!! 

JOIN OUR TEAM....APPLY NOW!!  www.homeinstead.com/602 


Responsibilities will include but are not limited to developing new clients by securing the home care consultation appointment over the phone and signing the new client during the home care consultation. The Home Care Consultant will also network, generate and maintain new relationships with referral sources in the community such as Discharge Planners, Case Managers and Social Workers, Assisted Living Facilities, Rehab Centers, Hospitals and Physician Offices.

Primary Responsibilities:

  • Extremely high importance will be placed on generating regular streams of new business by providing exemplary customer service via consumer marketing, regular referral marketing to the community, leading/participating in/hosting community outreach events to spread brand awareness
  • Respond to new inquiries for service and conduct in home assessments with prospective clients to understand their needs, as well as the concerns of the family
  • Performing on-site assessments and quality assurance visits to clients’ homes, along with CAREGiver introductions to assure complete satisfaction of care services
  • Calling on and developing new referral accounts in the local healthcare and senior care community with elder care industry professional, organizations and establishments
  • Participating in orientations, in-services, trainings to enrich the quality of our CAREGiver staff.  Fill in for CAREGivers when needed, and participate in on-call rotation
  • Demonstrate open and effective communication with clients, family members, the franchise owner, key players, CAREGivers and referral providers

What You Will Bring:

  • Your passion for the Seniors in our area
  • Prior client management, sales/marketing experience in the home care industry
  • Your extraordinary skill of building and maintaining relationships
  • Excellent written and oral communication skills
  • Comfort collaborating with other staff and team oriented
  • Tech savviness
  • Professionalism, self-starter, hardworking, positive attitude, friendly and outgoing
  • Valid driver’s license, current auto insurance, pass a background test and drug screening

Compensation commensurate with experience

 

Position Information
Title:Client Care Coordinator
ID:1111

Please note that this is the job board for the franchise office located at 304 N Grand Ave Spencer, Iowa 51301. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at 712-580-4061.

This opening is closed and is no longer accepting applications
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